Charges, cancellation, refunds, card security and your data — answered. Still stuck? Contact support.
It is a subscription billed by Online Payment Solutions OÜ for a digital entertainment service. The price and interval were shown and confirmed at checkout. See What is this charge.
Use the Cancel page — enter your billing email or the descriptor, confirm once, and future charges stop immediately. No phone call required. You keep access until the end of the paid period.
Submit a request on the Refunds page or email support@ops-billing.com within 30 days of the charge. We review within 24 hours and return eligible refunds to your original card.
No. Cancelling stops all future renewals. We email you a confirmation. If a charge appears after you cancelled, contact us and we will refund it.
Payments are handled by a PCI-DSS compliant payment provider. We do not store your full card number on our systems. Card data is processed securely by the provider, not held by us.
We are an Estonian (EU) company and process data under the GDPR. You can access, correct, delete or restrict your data and withdraw consent at any time. See our Privacy Policy.
Email support@ops-billing.com with the charge date, amount and last 4 digits. We will identify the subscription, cancel it and refund eligible charges. Contacting us is usually faster than a bank dispute.
Email support@ops-billing.com. We aim to reply within 24 hours. See Support for hours.